01/31/2010

CRM Software

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CRM Software - The importance of a Smartphone Client

After years - most CRM Software vendors are still not providing an app to download with data stored locally.

The app stores from Apple and BlackBerry have really raised awareness that apps like this exist.

Despite that Siebel CRM Microsoft CRM SugarCRM and other CRM Software companies have not embraced a rich client app.

At this point I don't think it is in question as to if they should provide smartphone CRM clients.  Read more below to find out why I think this is the case.
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